Esri Support7.38 - App Store
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Publisher Description
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone.
With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues using our generative AI chatbot.
2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more.
3. Explore video tutorials for Esri technologies.
4. Contact Esri Support by phone, chat, or case submission form.
5. Request a call back to get help on your schedule.
6. Manage your support cases, bugs, and enhancements.
7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted.
8. Subscribe to bugs and receive notifications whenever new information becomes available.
Version History Fixed an issue with loading blogs, articles, and videos in the app. 7.38 Sep 23 Minor enhancements. 7.37 Jun 9 Introduced AI-assisted case submission to streamline the support request process. 7.36 Jun 2 Bug fixes and improvements to case access behavior. 7.35 Mar 31 Improved readability of text in the Esri Support AI Chatbot when the app's appearance is set to dark. 7.34 Mar 17 Fixed an issue that prevented users from opening notifications. 7.33 Mar 3 Fixed a bug which prevented the case list from displaying correctly. 7.32 Jan 21 Minor updates and enhancements. 7.31 12/08/2025 Minor enhancements 7.30 10/17/2025 Minor updates. 7.29 09/16/2025 Made minor bug fixes. 7.28 08/30/2025 Made minor bug fixes. 7.27 08/29/2025 Made minor updates. 7.26 08/28/2025 Made minor updates. 7.23 08/26/2025 • Diagnose errors by uploading images to the Esri Support AI Chatbot.
• Use the app in 36 languages.
• View real-time and historical details for ArcGIS Online service outages.
• Minor bug fixes. 7.22 03/19/2025 Resolved an issue preventing videos from playing on iOS devices. 7.21 09/27/2024 Minor UI enhancements. 7.20 09/23/2024 • Users can log in via SSO or organization URL.
• Made several UI changes including dark mode.
• Improved AI chatbot performance with faster response time.
• Minor enhancements. 7.19 09/10/2024 Fixed minor issues. 7.18 09/01/2024 Fixed minor issues. 7.17 08/13/2024 • Made minor enhancements. 7.16 07/12/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.15 07/10/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.14 07/09/2024 Chat with live technical support analysts now. 7.13 06/21/2024 Processing messages in the AI chatbot to provide real-time status updates for user queries.
Minor bug fixes. 7.12 06/12/2024
About Esri Support
The company that develops Esri Support is ESRI. The latest version released by its developer is 7.38.
To install Esri Support on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-13 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Esri Support as malware if the download link is broken.
How to install Esri Support on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Esri Support is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Esri Support is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 7.38
posted on 2026-10-13
Version History Fixed an issue with loading blogs, articles, and videos in the app. 7.38 Sep 23 Minor enhancements. 7.37 Jun 9 Introduced AI-assisted case submission to streamline the support request process. 7.36 Jun 2 Bug fixes and improvements to case access behavior. 7.35 Mar 31 Improved readability of text in the Esri Support AI Chatbot when the app's appearance is set to dark. 7.34 Mar 17 Fixed an issue that prevented users from opening notifications. 7.33 Mar 3 Fixed a bug which prevented the case list from displaying correctly. 7.32 Jan 21 Minor updates and enhancements. 7.31 12/08/2025 Minor enhancements 7.30 10/17/2025 Minor updates. 7.29 09/16/2025 Made minor bug fixes. 7.28 08/30/2025 Made minor bug fixes. 7.27 08/29/2025 Made minor updates. 7.26 08/28/2025 Made minor updates. 7.23 08/26/2025 • Diagnose errors by uploading images to the Esri Support AI Chatbot.
• Use the app in 36 languages.
• View real-time and historical details for ArcGIS Online service outages.
• Minor bug fixes. 7.22 03/19/2025 Resolved an issue preventing videos from playing on iOS devices. 7.21 09/27/2024 Minor UI enhancements. 7.20 09/23/2024 • Users can log in via SSO or organization URL.
• Made several UI changes including dark mode.
• Improved AI chatbot performance with faster response time.
• Minor enhancements. 7.19 09/10/2024 Fixed minor issues. 7.18 09/01/2024 Fixed minor issues. 7.17 08/13/2024 • Made minor enhancements. 7.16 07/12/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.15 07/10/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.14 07/09/2024 Chat with live technical support analysts now. 7.13 06/21/2024 Processing messages in the AI chatbot to provide real-time status updates for user queries.
Minor bug fixes. 7.12 06/12/2024
version 7.38
posted on 2026-09-25
Version History Fixed an issue with loading blogs, articles, and videos in the app. 7.38 1d ago Minor enhancements. 7.37 Jun 9 Introduced AI-assisted case submission to streamline the support request process. 7.36 Jun 2 Bug fixes and improvements to case access behavior. 7.35 Mar 31 Improved readability of text in the Esri Support AI Chatbot when the app's appearance is set to dark. 7.34 Mar 17 Fixed an issue that prevented users from opening notifications. 7.33 Mar 3 Fixed a bug which prevented the case list from displaying correctly. 7.32 Jan 21 Minor updates and enhancements. 7.31 12/08/2025 Minor enhancements 7.30 10/17/2025 Minor updates. 7.29 09/16/2025 Made minor bug fixes. 7.28 08/30/2025 Made minor bug fixes. 7.27 08/29/2025 Made minor updates. 7.26 08/28/2025 Made minor updates. 7.23 08/26/2025 • Diagnose errors by uploading images to the Esri Support AI Chatbot.
• Use the app in 36 languages.
• View real-time and historical details for ArcGIS Online service outages.
• Minor bug fixes. 7.22 03/19/2025 Resolved an issue preventing videos from playing on iOS devices. 7.21 09/27/2024 Minor UI enhancements. 7.20 09/23/2024 • Users can log in via SSO or organization URL.
• Made several UI changes including dark mode.
• Improved AI chatbot performance with faster response time.
• Minor enhancements. 7.19 09/10/2024 Fixed minor issues. 7.18 09/01/2024 Fixed minor issues. 7.17 08/13/2024 • Made minor enhancements. 7.16 07/12/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.15 07/10/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.14 07/09/2024 Chat with live technical support analysts now. 7.13 06/21/2024 Processing messages in the AI chatbot to provide real-time status updates for user queries.
Minor bug fixes. 7.12 06/12/2024
version 7.37
posted on 2026-09-18
Version History Minor enhancements. 7.37 Jun 9 Introduced AI-assisted case submission to streamline the support request process. 7.36 Jun 2 Bug fixes and improvements to case access behavior. 7.35 Mar 31 Improved readability of text in the Esri Support AI Chatbot when the app's appearance is set to dark. 7.34 Mar 17 Fixed an issue that prevented users from opening notifications. 7.33 Mar 3 Fixed a bug which prevented the case list from displaying correctly. 7.32 Jan 21 Minor updates and enhancements. 7.31 12/08/2025 Minor enhancements 7.30 10/17/2025 Minor updates. 7.29 09/16/2025 Made minor bug fixes. 7.28 08/30/2025 Made minor bug fixes. 7.27 08/29/2025 Made minor updates. 7.26 08/28/2025 Made minor updates. 7.23 08/26/2025 • Diagnose errors by uploading images to the Esri Support AI Chatbot.
• Use the app in 36 languages.
• View real-time and historical details for ArcGIS Online service outages.
• Minor bug fixes. 7.22 03/19/2025 Resolved an issue preventing videos from playing on iOS devices. 7.21 09/27/2024 Minor UI enhancements. 7.20 09/23/2024 • Users can log in via SSO or organization URL.
• Made several UI changes including dark mode.
• Improved AI chatbot performance with faster response time.
• Minor enhancements. 7.19 09/10/2024 Fixed minor issues. 7.18 09/01/2024 Fixed minor issues. 7.17 08/13/2024 • Made minor enhancements. 7.16 07/12/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.15 07/10/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.14 07/09/2024 Chat with live technical support analysts now. 7.13 06/21/2024 Processing messages in the AI chatbot to provide real-time status updates for user queries.
Minor bug fixes. 7.12 06/12/2024 Addressed AI chatbot response timeout issue. 7.11 06/07/2024
version 7.36
posted on 2026-06-03
Version History Introduced AI-assisted case submission to streamline the support request process. 7.36 20h ago Bug fixes and improvements to case access behavior. 7.35 Mar 31 Improved readability of text in the Esri Support AI Chatbot when the app's appearance is set to dark. 7.34 Mar 17 Fixed an issue that prevented users from opening notifications. 7.33 Mar 3 Fixed a bug which prevented the case list from displaying correctly. 7.32 Jan 21 Minor updates and enhancements. 7.31 12/08/2025 Minor enhancements 7.30 10/17/2025 Minor updates. 7.29 09/16/2025 Made minor bug fixes. 7.28 08/30/2025 Made minor bug fixes. 7.27 08/29/2025 Made minor updates. 7.26 08/28/2025 Made minor updates. 7.23 08/26/2025 • Diagnose errors by uploading images to the Esri Support AI Chatbot.
• Use the app in 36 languages.
• View real-time and historical details for ArcGIS Online service outages.
• Minor bug fixes. 7.22 03/19/2025 Resolved an issue preventing videos from playing on iOS devices. 7.21 09/27/2024 Minor UI enhancements. 7.20 09/23/2024 • Users can log in via SSO or organization URL.
• Made several UI changes including dark mode.
• Improved AI chatbot performance with faster response time.
• Minor enhancements. 7.19 09/10/2024 Fixed minor issues. 7.18 09/01/2024 Fixed minor issues. 7.17 08/13/2024 • Made minor enhancements. 7.16 07/12/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.15 07/10/2024 • Subscribe to bugs without being required to connect with an organization.
• Read ArcGIS Blog posts and get notified when new blogs are available.
• Minor bug fixes. 7.14 07/09/2024 Chat with live technical support analysts now. 7.13 06/21/2024 Processing messages in the AI chatbot to provide real-time status updates for user queries.
Minor bug fixes. 7.12 06/12/2024 Addressed AI chatbot response timeout issue. 7.11 06/07/2024 Minor updates and enhancements. 7.10 04/29/2024
version 7.33
posted on 2026-03-03
Fixed an issue that prevented users from opening notifications.
version 7.32
posted on 2026-01-21
Fixed a bug which prevented the case list from displaying correctly.
version 7.29
posted on 2025-09-16
Sep 16, 2025
Version 7.29
Minor updates.
version 7.22
posted on 2025-03-19
Mar 19, 2025
Version 7.22
• Diagnose errors by uploading images to the Esri Support AI Chatbot.
• Use the app in 36 languages.
• View real-time and historical details for ArcGIS Online service outages.
• Minor bug fixes.
version 7.21
posted on 2024-09-27
Sep 27, 2024
Version 7.21
Resolved an issue preventing videos from playing on iOS devices.
version 7.20
posted on 2024-09-23
Sep 23, 2024
Version 7.20
Minor UI enhancements.
Disclaimer
Official App Store Link
We do not host Esri Support on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
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