About Esri Support
The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and...
The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone.
With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues.
2. Navigate to product support pages and important featured content.
3. Explore the GIS Dictionary, SDS content, and other support resources.
4. Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online.
5. Learn more about how to get support and the benefits of Premium Support.
6. Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal.
Get the app to access the full features and functionality of Esri Support App anywhere, anytime.
Apr 18, 2024
Version 7.9
The app is now available in Swedish language.
Previous Versions
Here you can find the changelog of Esri Support since it was posted on our website on 2023-09-25 11:06:08.
The latest version is 7.9 and it was updated on 2024-04-23 09:01:40. See below the changes in each version.
Esri Support version 7.9
Updated At: 2024-04-18
Changes: Apr 18, 2024
Version 7.9
The app is now available in Swedish language.
Esri Support version 7.6
Updated At: 2024-03-08
Changes: Mar 8, 2024
Version 7.6
Minor bug fixes.
Esri Support version 7.5
Updated At: 2024-02-14
Changes: Feb 14, 2024
Version 7.5
• Sharing and bookmarking videos is now available.
• The Esri Support chatbot has been enhanced to offer more conversational interactions.
• Tech support video content is now integrated into AI Chatbot responses.
• Easily access recently published technical resources or case updates marked as unread, ensuring you stay up-to-date.
• Bookmarked content sorting has been updated to prioritize the latest content at the top.
Esri Support version 7.4
Updated At: 2023-12-06
Changes: Dec 6, 2023
Version 7.4
• AI Chatbot: Use the new, AI-powered chatbot to get concise answers to your questions without sifting through technical articles.
• Easier Navigation: Access your case dashboard, featured content, updates, and the connected organization’s maintenance status on the app’s home page.
• Bugs Subscription: Back by popular demand! Subscribe to bugs and receive notifications whenever the bug’s status changes.
• Call Back Scheduling: Get help on your schedule. Request a call back and an Esri Support analyst will reach out at the time that works best for you.
• Improved Video Page: Sort videos on our new video page to find the visual guides you need, in the technologies that are relevant to you.
• ArcGIS Online Health Dashboard: Check the status of ArcGIS Online with the ArcGIS Online Dashboard, now in the same convenient location as technical support.
• Notifications: Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, and more.
Esri Support version 7.3
Updated At: 2023-12-02
Changes: Dec 2, 2023
Version 7.3
• Easier Navigation: Access your case dashboard, featured content, updates, and the connected organization’s maintenance status on the app’s home page.
• Bugs Subscription: Back by popular demand! Subscribe to bugs and receive notifications whenever the bug’s status changes.
• AI Chatbot: Use the new, AI-powered chatbot to get concise answers to your questions without sifting through technical articles.
• Call Back Scheduling: Get help on your schedule. Request a call back and an Esri Support analyst will reach out at the time that works best for you.
• Improved Video Page: Sort videos on our new video page to find the visual guides you need, in the technologies that are relevant to you.
• ArcGIS Online Health Dashboard: Check the status of ArcGIS Online with the ArcGIS Online Dashboard, now in the same convenient location as technical support.
• Notifications: Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, and more.
Esri Support version 6.2
Updated At: 2023-07-17
Changes: Jul 17, 2023
Version 6.2
Fixed issue with notifications.
Disclaimer
Official App Store Link
We do not host Esri Support on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Apple and passed their terms and conditions to be listed there. We recommend caution when installing it.
The App Store link for Esri Support is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
